Never fear - the FAQs are here!
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I Need a Human - HELP!
If you've browsed the FAQs and still need help, email Support or send an instant message via the Facebook Messenger or Discord Message widgets in the bottom corners of this page.
Festival
Q - Where can I watch live sessions?
Q - Where is the schedule?
Q - Where can I watch on-demand sessions?
Q - When do the on-demand videos expire?
Q - I just missed it - when will the session be available on demand?
Q - Where are the Scripts / Powerpoint PDFs?
Q - I'm not seeing the live video or it keeps pausing / freezing / dropping out / glitching / buffering ?
Website
Q - Help, I can't log in to the Screenwriters' Festival Online Website!
Q - My login email is not in my inbox or spam.
Q - Missing courses - I see only one course, but I purchased two (ie LondonSWF and Scott Meyers)
Q - I want to change my Notification Settings
Apps
Q - What is the Kajabi app, and how do I install it?
Q - What is the Yapp app and how do I install it?
Q - Yapp says my email is invalid / not on the list?
Q - I already have Yapp, how do I add LSF365 to it?
Q - I'm only seeing the London Screenwriting Festival schedule in Yapp?
